Season Tickets Renewal

[Windsor Rebel]

Is anyone else having problems renewing? Its asking me to create an account and login and says a validation email has been sent,

ybut it has not appeared in my inbox/spam. Not very good if the club wants my money.

[Reading Rebel]

Haven't renewed my season ticket yet WR so no idea if there are any problems.

If this was a widespread problem I would have thought the club would be aware and done something about it so maybe just a one off.

Edited May 27 by Reading Rebel

[Ian g f]

35 minutes ago, Windsor Rebel said:

Is anyone else having problems renewing? Its asking me to create an account and login and says a validation email has been sent,

ybut it has not appeared in my inbox/spam. Not very good if the club wants my money.

I had no problems I got it a while ago though 

[Norbert22]

No issues for me and I am a luddite. 

[bluerebel]

Bit of a long winded way to apply. I believe a few have given up trying and some do not have a smart phone.

 

Just a thought Windsor Rebel has the club got your correct email address

[Reading Rebel]

44 minutes ago, bluerebel said:

Bit of a long winded way to apply. I believe a few have given up trying and some do not have a smart phone.

 

Just a thought Windsor Rebel has the club got your correct email address

TBH i'm not good with computers but I found it pretty easy.

 

[Windsor Rebel]

16 hours ago, bluerebel said:

Bit of a long winded way to apply. I believe a few have given up trying and some do not have a smart phone.

 

Just a thought Windsor Rebel has the club got your correct email address

All OK now,thanks for your concern

Edited June 3 by Windsor Rebel
typo

[RebelVilla]

A question for the technically savvy people out there please. 

A friend has ordered and paid for season ticket, however meant to tick the box to have a physical season ticket instead of a QR code on a phone, however he neglected to tick the box. He only has a pay as you go phone, therefore is unable to download the App. He has e-mailed FanBase a couple of times, however he has not received a reply yet. 

Does anyone know a contact phone number or a way to get in contact with them to allow this to be sorted out.

Another mate does not have either a phone or a computer, he has given up trying to purchase a season ticket.

Just my two pennies worth, it was a lot easier last season to  renew the season ticket. 

Thanks all.

 

 

[Reading Rebel]

3 hours ago, RebelVilla said:

A question for the technically savvy people out there please. 

A friend has ordered and paid for season ticket, however meant to tick the box to have a physical season ticket instead of a QR code on a phone, however he neglected to tick the box. He only has a pay as you go phone, therefore is unable to download the App. He has e-mailed FanBase a couple of times, however he has not received a reply yet. 

Does anyone know a contact phone number or a way to get in contact with them to allow this to be sorted out.

Another mate does not have either a phone or a computer, he has given up trying to purchase a season ticket.

Just my two pennies worth, it was a lot easier last season to  renew the season ticket. 

Thanks all.

 

 

RV, fanbase can be contacted directly via their app which can be down loaded on a pay as you go phone as long as it's smart 😏

Hope that helps your friend.

[RebelVilla]

7 hours ago, Reading Rebel said:

RV, fanbase can be contacted directly via their app which can be down loaded on a pay as you go phone as long as it's smart 😏

Hope that helps your friend.

Thanks .

[SloughFlyer]

I emailed the club as I did the same thing with the physical season tickets. They emailed me back with a link to pay the additional amount and it was all sorted.

[RebelVilla]

On 18/06/2024 at 20:42, RebelVilla said:

A question for the technically savvy people out there please. 

A friend has ordered and paid for season ticket, however meant to tick the box to have a physical season ticket instead of a QR code on a phone, however he neglected to tick the box. He only has a pay as you go phone, therefore is unable to download the App. He has e-mailed FanBase a couple of times, however he has not received a reply yet. 

Does anyone know a contact phone number or a way to get in contact with them to allow this to be sorted out.

Another mate does not have either a phone or a computer, he has given up trying to purchase a season ticket.

Just my two pennies worth, it was a lot easier last season to  renew the season ticket. 

Thanks all.

 

 

Just to say that all has been resolved and thanks everyone for their assistance.

[Propiolisz]

Yeah, I had that happen to me last year too. I ended up calling their support team, and they fixed it right away. It’s worth a try!